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- Before you say anything to anyone, ask yourself if it’s true? Is it kind? Is it necessary?
- Make promises sparingly and keep them faithfully.
- Never miss the opportunity to compliment or say something encouraging to someone.
- Refuse to talk negatively about others; don’t gossip and don’t listen to gossip.
- Have a forgiving view of people. Believe that most people are doing the best they can.
- Keep an open mind; discuss, but don’t argue. (It is possible to disagree without being disagreeable.)
- Forget about counting to 10. Count to 1,000 before doing or saying anything that could make matters worse.
- Let your virtues speak for themselves.
- If someone criticizes you, see if there is any TRUTH to what they are saying. If so, make changes; if there is no truth to the criticism, ignore it and live so that no one will believe the negative remark.
- Cultivate your sense of humour; laughter is the shortest distance between two people.
- Do not seek so much to be consoled, as to console; do not seek so much to be understood, as to understand; do not seek so much to be loved as to love.